FAQ

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
Do you assist with buying property for cash buyers?

Yes, if you are a cash buyer, we can help streamline the process. Just let us know your contact details in the chat, and we’ll provide you with all the necessary steps and assist with the purchase process.
How can I get an estimated value for my property?

We offer a free digital property valuation, complete the form on the "I Want to Sell page". Just provide your property details, and you’ll receive an estimated valuation from us within 72 hours. For a more detailed, in-person assessment, feel free to contact us through the chat.
How can I book a property viewing?

You can book a property viewing directly through our website by selecting a property you’re interested in and completing the “Viewing Reqeust form.” Alternatively, you can send us a message through the chat, and we’ll help you arrange a suitable time.
How can I get pre-qualified for a home loan (bond)?

We can guide you through the process of getting pre-qualified for a home loan. Just share your contact details with us, and we’ll connect you with our partner BetterBond for pre-qualification.